EarFun Free Pro 3 ANC Wireless Earbuds with Hi-Res Sound & aptX™ - Perfect for Travel & Work

6mo Update: Raised the rating to a 5 because of the great customer support that backed up the warranty with no hesitation. I had some issues with Ambient and ANC mode, reached out, and they offered some advice to help fix it. I tried it out, and it lessened the issues but didn’t fix them 100%. So they sent a replacement that arrived in a day or two; no further questions asked. If you’re interested in these, get them.Original Review:If I could, I would give these a 4.5. I've had these for about 2 months now, and use them almost every day.In short, I don't want another pair of earbuds, and these are almost perfect for me. From the sound quality, to the customization of buds, to the app, the EQ, and the case, these buds should be more popular than they are. They're the most functional buds I've ever owned, and I love them I might just propose to them.But they do have some cons that seem like an oversight for $80. Luckily for me, I got it on a discount with a promo code and a free case. And, at the discounted price, I'd immediately recommend it. But, to be fair, I'll compare it to my last earbuds of 2 years - the JLab Go Air Pop.Pros:- Great Sound QualityI'll go more into detail in the next point. But, with or without adjusting the EQ, the sound quality is great. Not just for the price, but great in general. Now, with the EQ, the sound quality definitely lives up to the cliche of "immersive." Arguably, the best sounding buds I've ever used.- The App: EQFirst and foremost, the app works exceptionally well. It connects to the buds and the case quickly, and it functions exactly how you expect it to.Now,The EQ...Best EQ I've ever used. And you can clearly hear every change you make from the highs to the low. The bass lives up to the reviews, but the mids and highs sound just as great. On top of that, you can name and save multiple EQ presets, adjust old ones and save them as new ones, AND you still have access to about 10+ other presets that come with the app.Personally, I don't want a lot of bass in my songs. So I love that I have the option to lower it manually, or change my mind and raise it up.My advice is, once you get the buds and the app, get your 3 favorite songs/audiobooks/podcast (a combo of 3. Or 3 of each, I'm not your daddy,) and adjust the EQ for each one, and save each one separately....you can also just use the presets that come with it, but I want my earbuds to sound like they're *mine*.- Ambient ModeI work in a loud warehouse, so I need these partially to protect my eardrums. Thing is, if I have these in to lessen the sound of the warehouse, then I can't fully hear when I need to talk to someone.That's where my favorite mode - Ambient Mode - comes in. I can hear everything around me while listening to music/audiobooks. I need to try it out more in conversations. But it works great, and honestly better than I expect at times. I currently have it set up to where, if I tap the left bud once, I switch from normal mode to ambient.- The App & CustomizationIn my opinion, the app ups the value of these buds by ALOT. The fact that you can start customizing almost everything about the earphones, in less than 3 seconds of the app connecting to the buds, makes the user experience so much more engaging and personal.With the four different tap options per bud, a quick tap takes me to my most used feature (Play/Pause), and double taps adjust the volume. I can connect the buds to two or more devices at once, and switch what I'm listening to just by pressing play.- Stays in the earWhether I'm running, jump-roping, squat hop, doing boxing drills, etc., they stay in. Now, to be fair, YMMV depending on the ear tips you use (more on this in the Cons list,) but they work great for me. Because of the weight of the JLabs, I would constantly have to adjust them.- Great Battery Life + Charges QuicklyI work 9-12 hour shifts doing an extraordinarily repetitive and boring job. If I don't have something to listen with, I will clock out and go home. Not exaggerating. The great thing about these buds is that, in my experience, the buds alone last around 9.5 hours on a single charge. And a good 20 minutes in the case gets me to the end of my shift. The battery life is less than the JLab Go Air Pop, but that's to be expected with the size difference. The case itself lasts about 2-3 work days, and will fully charge in about 40-60 minutes.- Smallest profile than most earbuds I've usedI originally found out about Earfun by looking up earbuds for small ears. Now, to be honest, these don't fit fully snug into my ears (because I also have very small ear canals,) but they are the smallest and best fitting buds I've ever used.- The Earfun Free Pro 3 protective case is a must-buy imoThis makes my life so much easier. By clipping the case onto my keys, I can make sure I never have to worry about my earphones falling out of my pocket, or forgetting my keys.Cons:- Provided ear tips do not provide a good seal, and they hurt after awhileWith the JLabs, I didn't need ANC because (I assume) the weight and design would push the buds into my ears, causing a great seal. That plus the tips made it to where I never had to think about the lack of ANC. But the Earfun ear tips are fairly thin and flimsy, which seems to play a part in a bad noise seal.The only exception to this is the foam, but that leads me to the next issue: All of the ear tips hurt my ears after a few weeks of use. On the plastic tips, there's a ridge that seem to scratch the skin after awhile. The ear wings also have this ridge, but I've only ran into this issue once.This led to me using ear tips from other brands.- The "Find Headphones" feature is just a loud soundWhich is great. But, I was hoping for a bluetooth tracker that would help me find my buds in case I miss placed them. It would be great if both could be added in the Free Pro 4.- ANC is just okThe Active Noise Cancellation is good in certain scenarios. But there are some frequencies of noises that will still cut through. This, along with the "eh" ear tips, makes for ANC that is honestly just better than nothing. Even with the 4 in-app options, I personally like using normal mode more than ANC.What I'd Like To See In the Free Pro 4:- Better quality and more comfortable ear tipsPersonally, I still use the HTC One M7 wired earbuds' ear tips. The phone came out back in ~2013, but the tips still work well for my ear. I would also like an even smaller ear tip option, but that might be a lot to ask.- The option to lower the volume of Ambient Mode in the appI love this mode, but sometimes it’s too loud to have on all the time. The problem is, if you need to hear your surroundings at a moment's notice, you have to wait for the ANC mode to load, then wait for Normal mode to load. I wish I could go in the app, adjust the volume of the ambient noise, and then had...- The option to choose which audio modes you switch betweenIt would be great if I could only switch between Normal & Ambient, or ANC & Ambient, instead of having to skip past a mode that I rarely use.- Improved ANCI think improving the ear tip quality alone could improve the effect of the ANC. But, as it is right now, I almost never use this mode.With all that said, if the Earfun Free Pro 4 addresses all of these issues, I would buy it immediately at full price. As for the 3's, it's sitting next to me right now.